The Most Common Questions

What is Artificial Intelligence?
AI is the development of machines that mimic human intelligence. These systems can perform tasks such as learning, reasoning, and problem-solving. AI aims to create machines that can operate autonomously and assist humans in achieving more.
What are the types of Artificial Intelligence?
There are three main types: Narrow AI, which is task-specific; General AI, also known as AGI, capable of reasoning and performing any task; and Super AI, which would surpass human intelligence but remains hypothetical.
What is an AI Agent?
An AI agent is like a really smart and helpful digital assistant. Imagine you have a friend who is super good at doing specific tasks, like finding information, answering questions, or making recommendations. You can guide this friend on your preferences and they will tailor responses in a way that works best for you.
Can I create my own Agents in the Chat Client?
CYPHERNOVA's AI Chat Client is designed to provide you with Agents to assist you with common Human-to-AI efficiency problems. It also provides you with a "Custom Agent" process which allows you to create your own use case Agents.
How do you keep up with the rapidly evolving field of AI?
We stay updated by reading research papers and industry news. I also follow AI experts, attend conferences, and engage with AI communities. Our team is constantly validating advancements in AI to further extend our offerings.
How does AI Convert text to images, automatically?
AI uses Natural Language Processing (NLP) to understand text. It then uses a process called "diffusion" like so. Imagine you're in an art class, and you start with a messy, blurry canvas that doesn’t look like anything yet. AI uses "diffusion" to slowly clean up that messy canvas and turn it into a clear, detailed picture based on the description you give.
Can the VCAIO be retained Month to Month or per Project
Yes, the VCAIO can be retained month-to-month or per project. These are base on he month-to-month rate or the project hourly rate which is different than our all inclusive Annual Retainer rate.
Can the VCAIO be contracted only for the Assessment and Training?
Yes, the VCAIO can be contracted for the Assessment and Training or simply the Training if you prefer.
Can you build AI solutions using my Data?
Yes, we have built solutions that allow you to import small dataset, call API's in your network, connect to Relational Databases or connect to Data Lakes like Snowflake for example.
How are your Agents Built?
We use an AI Framework called LangChain along with some proprietary model structures to produce very intelligent Agents. These Agents are tested to meet your standards then release into your base AI Services Platform from CYPHERNOVA. You can then select them an use them within your CYPHERNOVA Chat Client or connect to them over our Secure API to integrate the Agent directly into your On-Premise systems.
What are some examples of Agent Automation?
Imagine a Website Chat Client that communicates directly with your customers to answer their questions, provide them with the correct documentation, or fills out a support request on their behalf. Another example might be an internal Agent that monitors processing error on your systems and for errors you have determined to be Tier 1 errors the Agent can detect them and create a Support Ticket clearly stating the error and possible resolution.
Can I create my own Agents?
Yes you can create very simple Agents in the CYPHERNOVA AI Chat Client that scales the types of use cases you can perform with AI. An example would be an Agent in which you have uploaded data on a specific project or financial numbers. You can then add rule in the Agent on how to process the data and what type of output you would like it to produce. i.e graphs, spreadsheet, analysis writeup or custom message.
Is SSL used to Secure Data In-Transit over API?
Yes, our API's only allow SSL connections to complete the request and response.
How is authorization to my network handled?
Connecting to/from your network over a secure API can be done one of two ways.

1. Connecting over the public internet with an SSL encrypted payload, restricted by firewall rules to receive only from your network and authenticated through an App Token.

2. Connecting over a secure VPN tunnel configured to your network, again with SSL encrypted payload, and App Token authentication. This connection is more complicated and requires changes within your network.
Is the Enterprise AI Services Platform Isolated?
Yes, it is your own version of the Services Platform. All the data utilized by the platform is securely yours and considered a part of your network managed by CYPHERNOVA.
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